Privacy Policy

Effective Date: July 30, 2026

At ToollyRidee, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of personal information:

• Full name

• Billing and shipping address

• Email address

• Phone number (if provided)

• Payment information (processed securely through our payment providers; we do not store your full payment card details)

• Order history

• IP address, browser type, device information, and website usage data collected through cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide customer support

• Send order confirmations and shipping updates

• Process refunds and returns

• Improve our website, products, and services

• Prevent fraud and enhance website security

• Comply with legal and regulatory obligations

• Send promotional emails or newsletters if you have chosen to receive them (you may unsubscribe at any time)

3. Payment Security

Payments are processed through trusted third-party payment providers. We do not store your complete payment card information on our servers.

4. Cookies

Our website uses cookies and similar technologies to:

• Keep your shopping cart active

• Remember your preferences

• Improve website functionality

• Analyze website traffic and performance

• Support marketing and advertising activities where applicable

You can control or disable cookies through your browser settings. Some features of our website may not function properly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary, including:

• Payment processors

• Shipping and delivery partners

• Website hosting and technology providers

• Analytics providers

• Legal authorities where required by law

These service providers are required to protect your information and use it only for the services they provide.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill your orders

• Provide customer support

• Meet legal, accounting, and tax obligations

• Resolve disputes and enforce our agreements

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information where legally permitted

• Object to or restrict certain processing activities

• Withdraw consent where processing is based on consent

• Request a copy of your personal data where applicable

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

ToollyRidee

Email: truckaddition@gmail.com

Business Address:

76 Harley Street
London, W1G 7HH
United Kingdom